On the 21st April, our web & digital product development agency MMT Digital hosted a virtual panel discussion, in partnership with Contentful, called ‘Composable, Accessible, Sustainable: Designing Digital Solutions for a Better Future’. Click here to watch the event in full.
Recent years have seen a spike in digitisation, where even traditionally “offline” industries are moving their business online. With consumers digital expectations rising rapidly, along with many innovative solutions flooding the digital transformation market, both B2B and B2C firms are under increasing pressure to design and build outstanding digital experiences for their customers.
While deploying a digital solution, such as a website, an app or a customer portal can sound quite straightforward, there are some factors that are imperative to making your digital transformation a success.
Did you know that…
- In 2021 Deloitte found 1 in 3 people chose products because of the environmentally sustainable practises used to make them.
- Around 1 in 5 people in the UK live with a long-term illness, impairment or disability. Many struggle to navigate sites that aren’t built with their needs in mind.
- Microsoft found 58% of people will sever their relationship with a brand due to poor customer service.
In our webinar, host Zannah Ingram (Chief Customer Officer at MMT Digital) was joined by Clare Costello (Head of Digital at Translink), James Cannings (Chief sustainability Officer at MSQ), Gareth Sully (Head of Experience Design at MMT Digital) and Thomas Clayson (Head of Solution Engineering for UKI and Nordics at Contentful).
The panel discussed harnessing the innovative tech and digital best practices that can help build a better future for all.
Whatever your position on the digital/tech spectrum, we hope the webinar provides some clear-sighted thought and analysis that will help you build long-term sustainable resilience for the future.